Shipping policy

We offer worldwide shipping at affordable rates, especially across the Middle East and Asia-Pacific regions.

If you place your order before 12 AM:

  • Dubai: Delivery within 1 to 2 days

  • Abu Dhabi & Sharjah: Delivery within 2 to 3 days

  • Other areas in the UAE: Delivery within 3 to 5 days

For international orders, delivery time depends on the customs clearance process in your country.
Estimated delivery usually takes 7 to 15 days or in some cases, 10 to 20 days.

Frequently Asked Questions (FAQs)

  1. Are the items authentic?
    Yes, all our products are 100% authentic and sourced directly from Korea in strict accordance with our Code of Conduct.

  2. Is Cash on Delivery (COD) available?
    Yes, COD is available for all items. *Please note that COD deliveries may be delayed due to high courier volumes.

  3. What should I know about receiving my order?
    Kindly ensure someone is available to receive (and pay for, if COD) the order at the delivery address, as it may arrive on any day.

  4. Can I pre-order items that are not listed or out of stock?
    Yes, we accept pre-orders for items that are either out of stock or not currently listed in our shop.

  5. What do the dates on the product mean?
    The date printed can either be the manufacturing date or the expiration date:

    • “제조” indicates the manufacturing date.

    • “까지” indicates the expiration date.

  6. How can I reach you for further inquiries?
    For any questions or concerns, feel free to message us—we’d love to hear from you!